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John Adair's: 100 Greatest Ideas for Being a Brilliant Manager by John Adair

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Ten Greatest Ideas for Operational Business Leaders

Idea 43: The generic role of operational leader

Dux erat ille ducum (he was the leader of leaders).

Ovid, Heroides

As an operational leader you are responsible for managing a significant part of the business, be it an operational (or ‘line’) one or a service department ( ‘staff’). Almost invariably you will have more than one team leader reporting to you. You in turn report either to the strategic leader if you are a senior manager, or to one of the top five or six people in the strategic leadership team.

Remember that you are still in the generic role of leader. You are in transition, however, from leading a relatively small team with a relatively simple task. You are now accountable for a ...

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