PART TWO
Managing for High Performance
The focus of Part Two is on the generic functions of managership: defining the task, planning, briefing, controlling, evaluating, supporting, motivating and seffing an example.
The actual shape or form these generic functions take depends on the levels of leadership responsibility within a business hierarchy.
Hence there are two clusters of Ideas in Part Two on the role and responsibilities of team leaders (or first-line managers) and operational business leaders (the old ‘middle managers’). The picture is completed in Part Three with the seven functions of strategic leadership.
Remember that the groupings of Ideas in this book under themes is very rough and ready. For example, some of the skills that you ...
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