PART THREE: Develop Your Writing and Reading Skills
What is conceived well is expressed clearly
And words to say it will arise with ease.
Nicholas Boileau, French poet and literary critic
Writing effective letters, memos and reports, whether on paper or electronically, to customers or clients, local authorities or public bodies, is part and parcel of most jobs today.
Despite the advance in transmission technology, the actual business of writing an effective letter or memo comes back to your personal and professional skills as a writer. The first aim of Part Three is to help you to become really proficient on paper so that in this respect you are more than equal to the needs of your job.
Remember, however, that the art of communication is two way: ...