Idea 86: Ten guidelines for appraising performance

The manager lives with the people he manages, he decides what their work is to be, he directs it, he trains them for it, he appraises it and, often, he decides their future. Being a manager is like being a parent, or a teacher. And in these relationships honourable dealings are not enough; personal integrity is of the essence.

Peter Drucker, The Practice of Management (1956)

1. Ensure that the necessary data is available.

To substantiate discussion and keep it factual, all documents, reports, data or back-up information should be readily available for the interview.

2. Put the other person at ease.

Both parties should try to be relaxed, open-minded, aware of the purpose of the meeting, committed ...

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