Idea 68: The Adair short course on leadership
The six most important words: ‘I admit I made a mistake.’The five most important words: ‘I am proud of you.’The four most important words: ‘What is your opinion?’The three most important words: ‘If you please.’The two most important words: ‘Thank you.’The one most important word: ‘We.’The one least important word: ‘I.’
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