Idea 72: Seven useful skills for operational leaders
Behind an able man there are always other able men.
Chinese proverb
A common factor for all operational leaders is that they should have direct engagement with the strategic agenda of the organization, however small the requirement for that engagement may be.
In order at their level to meet their responsibilities for task, team and individual areas, operational leaders need some special skills.
My colleague Dr. David Faraday has listed seven of these skills:
- Influencing – influencing upwards, both to more senior operational levels and to the strategic level; influencing peers; and recognizing, assessing and accepting the influence of others.
- Informing – gathering and communicating information ...
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