Idea 46: The manager as decision maker

images Management is about ‘deciding what to do and getting it done’.

Success in business stems from good-quality management decisions first of all and then effectiveness in implementation, which depends on the skills of leadership, influencing, communication and motivation.

One survey of 200 leaders of industry and commerce ranked ‘the ability to take decisions’ as the most important attribute of top management.

The logical or rational manager will invariably follow this decision-making model (see the diagram):

  • Define objective.
  • Collect information.
  • Develop options.
  • Evaluate and decide.
  • Implement.
  • Monitor consequences. ...

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