PART SIX

Developing Your Personal Skills

Great leaders are all effective communicators both one on one and in larger groups, using the written or spoken word as appropriate. Unless you can get your message across and take on board what others are trying to tell you, then you simply will not be effective as a leader in any kind of business.

To be a good communicator, you need to develop your personal communication skills, your ability to lead communications groups and your effectiveness in the downward, upward and sideways flows of information and ideas in organizations.

You need to develop your understanding of the nature of communication and the key skills of speaking and listening, particularly as they can be used in interviews, meetings and ...

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