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Job-Oriented CBT—Training Technology by Debra Exner, Susan Boyd

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Chapter . Job-Oriented Training

The computer revolution that began in the 1960s, snowballed in the 1980s, and reached new frontiers in the 1990s, continues to evolve at an accelerated rate. To keep up with the process of change, computer trainers need to understand that employees no longer value training that is software specific: What employees want is training that is job specific.

Why should trainers move toward teaching computer skills that are job specific? Because the computer training audience has changed over the last 15 years. In the 1980s, trainers trained the pioneers—a hardy breed of early computer users who were exploring the new world of personal computing. These people absorbed all the content presented to them because they had the ...

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