References
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Harless, J. (1986). “Guiding Performance With Job Aids.” Introduction to Performance Technology, 106-124. Bethesda, MD: International Society for Performance Improvement.
Harless, J. (1996). “Great Ideas Revisited.” T+D, 50(1): 52-53.
Hodges, T. (2001). Linking Learning and Performance. Boston: Butterworth-Heinemann.
Kirkpatrick, D.L. (1975). Evaluating Training. Alexandria, VA: ASTD Press.
Long, C. (2004). Job Aids for Everyone. Amherst, MA: Human Resource Development Press.
Lovell, J., and J. Kluger. (1994). Lost Moon: The Perilous Voyage of Apollo 13. New York: Houghton-Mifflin.
Phillips, J. (2003). Return on Investment in Training ...
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