Chapter 11. Advanced Features

In previous chapters, we covered all the basic features of JIRA and showed how you can customize many of its out-of-the-box features to make JIRA work for you. In Chapter 10, JIRA Service Desk, we looked at the add-ons. Specially, the first major add-on that transformed JIRA from an issue-tracking system to a service desk solution. In this chapter, we will take a look at two more add-ons that can transform your JIRA to be more than just an issue-tracking system.

By the end of this chapter, you will have learned how to:

  • Run agile projects in JIRA with JIRA Agile
  • Collect feedback from visitors directly on your website with Issue Collector

JIRA Agile

So far, you have seen and used JIRA as a traditional issue-tracking system, ...

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