Switching user sessions in JIRA

You will often have problems where the issue only happens to a particular user. In these cases, you will have to either sit next to the user in order to see and understand the problem, or reset the user's password, and log in as that user.

In this recipe, we will look at how you can switch your current session to any other user's session without having to reset or getting hold of the user's password.

Getting ready

For this recipe, we need to have the User Switcher add-on installed. You can download it from the following link and install it with the UPM:

https://marketplace.atlassian.com/plugins/com.tngtech.jira.plugins.schizophrenia

How to do it...

We first need to configure the add-on using the following steps:

  1. Navigate ...

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