Chapter 8. JIRA Troubleshooting

In this chapter, we will cover the following recipes:

  • Troubleshooting notifications
  • Troubleshooting permissions
  • Troubleshooting field configurations
  • Running JIRA in safe mode
  • Importing data from other issue trackers
  • Automating tasks in JIRA
  • Running scripts in JIRA
  • Switching user sessions in JIRA
  • Working with JIRA from the command line
  • Viewing JIRA logs online
  • Querying the JIRA database online
  • Managing shared filters and dashboards

Introduction

In the previous chapters, we looked at the different customization aspects of JIRA. As we have seen, JIRA can be a complex system, especially as the number of customizations increases. This can be a headache for administrators when users run into problems and require support.

In this chapter, ...

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