Chapter 6. E-mails and Notifications
In this chapter, we will cover the following recipes:
- Setting up an outgoing mail server
- Sending e-mails to users from JIRA
- Sending notifications for issue updates
- Sending notifications with custom templates
- Disabling outgoing notifications
- Creating mail handlers to process incoming e-mails
- Setting up a project-specific From e-mail address
Introduction
E-mail is one of the most important communication tools in the world. It is a technology that people are familiar with, and has the least amount of resistance in regard to adoption. Therefore, e-mail integration has become one of the key features for any system today. Help desk systems, CRMs, and even document management systems all need to be able to both send and receive ...
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