Capturing additional information during workflow transitions

When users execute a workflow transition, we have an option to display an intermediate workflow screen. This is a very useful way of collecting some additional information from the user. For example, the default JIRA workflow will display a screen for users to select the Resolution value when the issue is resolved.

Tip

Issues with resolution values are considered completed. You should only add the Resolution field to workflow screens that represent the closing of an issue.

Getting ready

We need to have a workflow to configure, such as the Simple Workflow that was created in the previous recipe. We also need to have screens to display; JIRA's out-of-the-box Workflow Screen and Result Issue ...

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