Installing SSL certificates from other applications

You might need to connect JIRA to other services, such as LDAP, mail servers, and other websites. Often, these services make use of SSL. In such cases, the connection will fail, and you will see the following errors in your JIRA log file:

javax.net.ssl.SSLHandshakeException: 
sun.security.validator.ValidatorException: PKIX path building failed:  
sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification
path to requested target

Getting ready

For this recipe, we will use the Java keytool utility, so make sure you have the following configuration set up:

  • Obtain the SSL certificate from the target system.
  • Ensure that the JAVA_HOME environment variable is set properly. ...

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