Chapter 6. Workflows and Business Processes

In the previous chapters, we have learned some of the basics of JIRA and how to customize its look and feel for better data capture and presentation. In this chapter, we will dive in and take a look at workflows, one of the core and most powerful features in JIRA.

Workflow controls how issues in JIRA move from one stage to another, as they are being worked on, often passing from one assignee to another. Unlike many other systems, JIRA allows you to create your own workflows to resemble your processes.

By the end of this chapter, you will have learned:

  • What a workflow is and what one consists of
  • About the relationship between workflows and screens
  • What are steps, transitions, conditions, validators, and post ...

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