O'Reilly logo

JIRA 4 Essentials by Patrick Li

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 3. Issue Management

As we already saw in the previous chapter, JIRA is a very flexible and versatile tool that can be used in different organizations for different purposes. A software development organization will use JIRA to manage its software development lifecycle and bug tracking while a customer service organization may choose to use JIRA for tracking and logging customer complaints and suggestions. For this reason, issues in JIRA can represent anything that is applicable to the real world scenario. Generally speaking, an issue in JIRA often represents a unit of work that can be acted upon by one or more people.

In this chapter, we will explore the basic and advanced features in JIRA for issue management. By the end of the chapter, ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required