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JD Edwards EnterpriseOne: The Complete Reference by John Stern, Michael Jacot, Joseph Miller, Allen Jacot

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CHAPTER 17Troubleshooting EnterpriseOne

A truth of physics is that the natural tendency in the universe is toward disorder. This theory definitely holds true for any ERP system. In order to troubleshoot EnterpriseOne, a CNC administrator must be the sort of person who enjoys methodically searching for a needle in a haystack. This person must temper the thrill of the hunt with a scientific approach to eliminating hay until the needle is found. This person must also know the difference between the needle and the hay and have quite a bit of experience working with needles and hay. Such people are not easy to find, but then, neither is the needle. One typo, one misplaced byte, can send a portion of an ERP system awry.

Troubleshooting is as much about ...

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