5.5. Life after CORE

The impact of the CORE system within AT&T Unisource was significant in a couple of ways. First, the business benefit resulting from automating the call-routing processes was substantial. Second, the architectural reference provided by the system clearly demonstrated the abundance of “out-of-the-box” services the J2EE platform provides for complex heterogeneous environments.

5.5.1. Business

The CORE project delivered on its promise as a robust, user-friendly, and scaleable system. It met fairly sophisticated business requirements, yet proved both responsive and stable. It provided ease of use, yet still delivered information that contributed to the cost optimization of network traffic.

The fact that the use of technology in ...

Get J2EE™ Technology in Practice: Building Business Applications With the Java™ 2 Platform, Enterprise Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.