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It's the Way You Say It, 2nd Edition by Carol Fleming

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Preface to theSecond Edition

There are many people who simply cannot stand the sound of their own voice and are ashamed of the way they talk. They avoid opportunities for social conversation and presentations that would advance their careers because of their personal discomfort in just speaking to others.

Perhaps you are one of these people. If so, here is something you should know: many of the fluent, comfortable, “natural born” speakers that you hear conversing or presenting were actually terrified people who have found their way to success through appropriate training and practice.

Perhaps you can be one of those people.

In the first edition of It’s the Way You Say It, I told the stories of my clients who were trying to deal with their personal ...

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