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It's the People

Book Description

WHAT DOES IT REALLY TAKE TO SUCCEED AND PERFORM AS A BUSINESS MANAGER AND LEADER?
Great managers and leaders, at whatever level, are ones capable of driving performance and change through people. This book provides essential actions and behaviours to pursue (and those to avoid) for any manager who is seeking the path to great management and leadership.

Table of Contents

  1. Cover
  2. Title
  3. CopyRights
  4. Contents
  5. Acknowledgments
  6. Introduction
  7. 1. The human capital equation
    1. Personnel to HR to HC
    2. People as assets
    3. The whys
  8. 2. Passionate about passion
    1. Passion in career choice
    2. The whys
    3. Passion in work
    4. Entrepreneurs and passion
    5. As a ‘strap line’
  9. 3. Finding great people
    1. Personal network
    2. Know your existing resources
    3. Succession planning
    4. The whys
    5. Reaching outside
    6. The NED nonsense
    7. More whys
    8. Help available
    9. Search
    10. Selection
    11. Interim
    12. Internal
  10. 4. Keeping talented people
    1. Days of slavery are over
    2. What affects retention?
    3. The whys
    4. Logic not working
    5. Birds of a feather
    6. Money matters
    7. Other factors
    8. Who cares?
    9. A final rant
  11. 5. The feel good interview
    1. Listening
    2. The job interview
    3. Appraisals
    4. Interview environment
    5. Staying fresh
    6. The whys
  12. 6. Day one
    1. Positive
    2. Negative
    3. The whys
    4. Hello–Goodbye
  13. 7. Inspiring from the start
    1. ‘Youngism’
    2. Stuck in boredom
    3. The whys
    4. Re–revving
  14. 8. The positive exit
    1. Exs are influencers
    2. To demonise or not to demonise
    3. By the book
    4. Respect and courtesy
    5. The whys
    6. Value–added exit
    7. Pursuit of Y
  15. 9. Challenge the status quo
    1. Sheep mentality
    2. Outsiders required
    3. The whys
    4. Theory vs Practical
    5. CSR in practice
  16. 10. Do it, do it now!
    1. Inactivity is no–activity
    2. Think it, do it
    3. Whys and do it nows
  17. 11. The 3 “Cs” – communicate, communicate, communicate!
    1. The whys
    2. Phone inertia
    3. Walking around
    4. No cost
  18. 12. Positive “No”
    1. Tiny word, big impact
    2. Children no
    3. Adult no
    4. The whys
    5. Learn to say no early
  19. 13. The no pay gain
    1. Don't complicate matters
    2. The whys
    3. Real rewards
    4. The invisible leader
    5. Be there, be in–touch
  20. 14. It's all about the people – my concluding 'bitz & pieces!
    1. Listening
    2. Bored board
    3. Building loyalty/exceeding expectations
    4. Respect
    5. Common sense
    6. Creating open/risk free culture
    7. Aligning aspirations with reality
    8. Pursuit of the best, no to mediocrity.
    9. Training
    10. Ageism
    11. Review and feedback
    12. Promoting early to create stretch
    13. Firing
    14. Retaining reality
    15. Internal communications
  21. Author's profile
  22. Author's background in greater detail
  23. Summary of ‘do it, do it nows’ chapter by chapter.