List of Figures and Tables

Figures

Number Figure Page
0.1 The biggest challenges for UX people. xlix
0.2 As seen by. l
1.1 Stakeholder circles. 6
1.2 UX research maturity model. 25
1.3 Organizational charts: how does UX research fit into these cultures? 26
4.1 When is the best time to collaborate? 103
4.2 Quarterly UX research planning artifact. 107
4.3 Stakeholders observe a remote usability test by Bolt | Peters. 121
4.4 UX practitioners and their stakeholders during a workshop held at a Google office in Brazil. 140
5.1 Sample report sections. 158
5.2 Suggested page count for short and long reports. 162
5.3 Books prepared by Infield Design, Japan. 169
5.4 Slides from the Quest for Ice Cream presentation. 172
5.5 Visual stimulus. 181

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