ACKNOWLEDGMENTS
I thank, first and foremost, the thousands upon thousands of people who have shared the lessons of their own experiences in the workplace with me and my company since we began our research in 1993.
Thanks to all those leaders who have given us the chance to work with your organizations over the years. Thanks to the hundreds of thousands who have attended my keynote addresses and seminars. Thanks to the thousands and thousands who have shared so much with me in conversations, interviews, surveys, focus groups, seminar discussions, and e-mails. And thanks to the tens of thousands of managers who have participated in our back-to-basics management seminars. Every one of you is my teacher; without you, I would know nothing. By letting ...
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