Chapter 1. Refuse to Be Undermanaged

You show up at work one day, and much of your job seems to be coming unglued: you have a voice mail from your manager telling you the project you worked so hard on for the last two weeks is all wrong. You think, Well, I told you I didn't have enough experience to take that task on! Then you receive an e-mail from a manager in another department who is hounding you about "taking way too long" with yet another project; you need to get that to her "immediately."

Meanwhile, you were planning to spend the morning finishing up one of your routine tasks—dotting some i's and crossing a few t's—but you've received so many urgent e-mails, you figure you better answer them before you do anything else. Last week the same ...

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