Acronyms
Processes and Functions (italics)
7S |
7-step Improvement Process (CSI) |
AcM |
Access Management (SO) |
AM |
Availability Management (SD) |
AppM |
Application Management (SO) |
BRM |
Business Relationship Management (SS) |
CapM |
Capacity Management (SD) |
ChE |
Change Evaluation (ST) |
ChM |
Change Management (ST) |
DC |
Design Coordination (SD) |
DM |
Demand Management (SS) |
EM |
Event Management (SO) |
FM |
Financial Management for IT Services (SS) |
IM |
Incident Management (SO) |
ISM |
Information Security Management (SD) |
ITOM |
IT Operations Management (SO) |
ITSCM |
IT Service Continuity Management (SD) |
KM |
Knowledge Management (ST) |
PM |
Problem Management (SO) |
RDM |
Release and Deployment Management (ST) |
RF |
Request Fulfillment (SO) |
SACM |
Service ... |
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