Capacity management, one of ITIL's key disciplines, offers powerful opportunities for IT organizations to control cost and improve effectiveness. In this book, leading ITIL expert Larry Klosterboer systematically explains how to manage capacity using the ITIL framework and techniques. He covers every facet of ITIL-based capacity management, offering proven solutions to the capacity management problems IT organizations encounter. ITIL Capacity Management covers these and many other topics:
Previous books, also written by Larry Klosterboer, include Implementing ITIL Configuration Management and ITIL Change and Release Management.