5. Solutions and Tools for Breaking through Barrier #2: Helping People Make the Move

When we last left you as CEO of QuadQ, you had succeeded in creating sufficient contrast and confrontation for people to see that their old maps were plain wrong, and you created a clear image of the new destination. However, the clearer you made the vision, the more QuadQ’s people resisted in moving to make the change. Having read the previous chapter, you now understand why. Your people know that traveling to the new destination will require that they stop doing the wrong thing quite competently and start doing the new right thing quite incompetently. Now they must not only see the new destination, but you must help them come to believe in a path that will ...

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