Praise for the Previous Edition of It Starts with One

“For any executive this is an excellent roadmap for leading strategic change!”

—Bill Marriott, Chairman and CEO, Marriott International Inc.

“Black and Gregersen debunk the myth that organizations change by changing the organization. They understand the real dynamics a leader must manage to convert the hearts and minds of people in a complex organization to a new direction. If you are trying to shake things up and make lasting change, this is a must-read book.”

—Gary L. Crittenden, CFO Citigroup

“All successful businesses accept the need for change. It Starts with One steers the reader through the complexities of modern leadership and delivers a powerful framework for transforming old patterns ...

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