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It Starts with One: Changing Individuals Changes Organizations, Third Edition by Hal Gregersen, J. Stewart Black

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5. Solutions and Tools for Breaking Through Barrier #2: Helping People Make the Move

When we last left you as CEO of GeneQ, you had succeeded in creating sufficient contrast and confrontation for your people, and they were able to see that their old maps needed to change. You also successfully created a clear image of the new destination. However, the clearer you made the vision, the more GeneQ’s people resisted moving to make the change. Having read the previous chapter, you now understand why. Your people know that traveling to the new destination will require that they stop doing the wrong thing quite competently and start doing the new right thing quite incompetently. Now, not only must they see the new destination, but you must help them ...

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