List of Figures
Figure 4-1 Traditional business model.
Figure 4-2 The strategic framework flow.
Figure 4-3 Business domain subclasses.
Figure 4-4 The balanced scorecard framework.
Figure 6-1 Work breakdown structure.
Figure 6-2 Creating title boxes from work packages.
Figure 6-3 Program Management work package.
Figure 6-4 Support Services work package.
Figure 6-5 Operations work package.
Figure 6-6 Asset Planning and Control work package.
Figure 6-7 Help Desk work package.
Figure 6-8 An example of the full-work breakdown structure for an ISD organization.
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