5.4. Understand/Identify and Communicate Risk
Setting appropriate expectations is essential, but also identifying and communicating what happens when something is critical.
An Arthur Andersen survey[4] of CEOs, presidents, board members, and CFOs at more than 150 global companies reveals the need to look more carefully at IT risk:
[4] "Managing Business Risks in the Information Age," a study by Arthur Andersen and the Economist Intelligence Unit Ltd. (EIU), 1998.
One in three senior executives does not have any IT risk management process in place; only half of those who do are confident the processes are strong enough.
Two out of three executives say their companies do not understand IT-related risks well enough.
Only 13 percent of executives believe ...
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