APPENDIX

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How IT Savvy Are You and Your Colleagues?

Please consider the part of the firm you know best when answering the questions in the following assessment.1 There are five categories of questions, each with a box for your answer. For the first category—“Top Management Commitment to Information Technology”—please read through the statements, considering your firm. Then choose an answer from plus 8 (strongly agree—e.g., walk-on-water good) to minus 8 (strongly disagree—e.g., drowning) that best represents your firm’s effectiveness at all the practices and competencies listed. If you think your firm is about average for your industry, please enter a zero. Then repeat the process for the other four categories. ...

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