10.4. Quality Management as a Process

Quality project management is an activity you need to perform from the concept of the deliverable to the release of the deliverable to ensure quality in all your activities. It is a belief that the process a project manager follows to ensure quality from the start of a project will propagate to the activities of the project team throughout the life span of the project.

Several concepts claim to be the "secret potion" for guaranteed successful projects every time. However, the one weakness, and common theme, in all project management processes is the reliability and willingness of the project manager and the project team to participate. This situation is comparable to joining a gym to get in shape— you have ...

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