A.5. Domain 4.0: Project Closure, Acceptance, and Support
4.1 Recognize and explain the value of conducting a comprehensive review process that identifies the lessons learned and evaluates the planning, organizing, directing, controlling, execution, and budget phases of the project, identifying both the positive and negative aspects in a written report.
4.2 Recognize the need to plan to transfer the project deliverable to support and maintenance and to budget for these resources, including help desk.
4.3 Recognize the need for acceptance testing (user acceptance testing, factory acceptance testing, site acceptance testing) of the project deliverable.
4.4 Recognize the need to obtain formal customer sign-off on the project deliverable and hand-off ...
Get IT Project Management, 2nd Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
