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IT Procurement Handbook for SMEs by David Nickson

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SCOPING THE QA FOR AN SME PROCUREMENT

A significant factor in this is going to be the size of the procurement and whether or not it is more of a project than an administrative exercise. Try and keep any requirements focused on areas that are of direct benefit to you. For the suppliers these will typically include:

  • certification and acceptance requirements for any materials, equipment and off-the-shelf software;

  • standards for software development;

  • standards and methods for project management;

  • environmental standards;

  • operational standards for security;

  • operational standards for service delivery, availability and disaster recovery etc.

  • metrics for services and support.

NOTE

A good starting point is always the British Standards Institution (www.bsi-global.com/ ...

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