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IT Procurement Handbook for SMEs by David Nickson

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NEEDS ANALYSIS

KEY POINT

The amount of time and effort you put into needs analysis should be proportionate to the scale of the procurement. Buying a replacement mouse and keyboard require little thought; a new stock control system rather more.

Preliminary steps

Before anything happens somebody, somewhere has to say ‘I want a widget’ or ‘I need to fix this’ or something to that effect. This can be anything from needing to replace a broken keyboard after coffee spillage through to a stock control system or specialist computer controlled spark erosion equipment. SMEs seem to cover everything you can think of in every industry and market so the ...

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