IT Portfolio Management Step-by-Step: Unlocking the Business Value of Technology

DELIVERING RESULTS

CIO Ray Gogel has told his team that Business Systems mission is to "Drive business transformation that results in an extraordinary difference for Xcel Energy" and "Business Systems credibility begins with the bottom line: ensuring that the right projects move forward on-time and on-budget." Through midyear 2004, the company's IT portfolio was producing an EVA of 10.24% against a 10.30% target. In August 2004, he reported to his team that Business Systems had achieved the best forecast-to-actual performance of any business unit during the preceding period—just 4% variance on forecasted spending—a major improvement largely attributable to the new process and systems. With a passion for continuous improvement and delivering IT solutions that result in an extraordinary transformational difference, Xcel Energy, its PMO, Business Systems, and its partners are off to a great start and still picking up speed.