1.8. CONCLUSION
Mercy Health Partners implemented IT project portfolio management. According to James J. Albin, vice president and CIO of Mercy Health Partners, and Pacific Edge Software, Mercy's enterprise portfolio management solution provider, Mercy has achieved results within 18 months:
Reduced IT costs by $4 million.
Gained a highly satisfied customer base by involving customers in the project approval process. Customers set priorities based on the current number of projects in the queue and resource availability.
Strategically aligned how resources are allocated to projects. Resource tracking helps the information systems (IS) department prioritize projects based on availability.
Communicated and improved the understanding of IT's direction. With clear visibility into project portfolios and easily accessible reports, executives and senior management make better business decisions based on strategic goals. They can analyze budget and time information, easily obtain project completion reports, prioritize projects based on criteria, and explain impacts of resource management.
Enhanced project approval and prioritization process.[]
[] Pacific Edge, Mercy Health Care Partners Case Study, www.pacificedge.com/solutions/ case_studies/case_mercyhealth.asp; and James J. Albin, "Project Portfolio Management: The Future of IT," Portfolio Knowledge, Issue 1, p. 11, 2002, www.portfolioknowledge.com.
As you can see from the benefits for Mercy Health Partners, the results of IT portfolio management ...
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