Copyright

Library of Congress Cataloging-in-Publication Data

Devaraj, Sarv, 1966-

The IT payoff: measuring the business value of information technology investments / Sarv Devaraj, Rajiv Kohli.

p. cm. -- (Financial Times Prentice Hall books)

Includes index.

1. Information technology--Cost effectiveness. 2. Information technology--Management. 3. Capital investments--Evaluation. I. Kohli, Rajiv, 1961- II. Title. III. Series.

HD30.2 .D475 2002

658.15--dc21 2002019150

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  • Manufacturing Manager: Maura Zaldivar

  • Cover Design Director: Jerry Votta

  • Cover Design: Anthony Gemmellaro

  • Interior Design: Gail Cocker-Bogusz

  • Project Coordinator: Anne R. Garcia

© 2002 ...

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