O'Reilly logo

IT Payoff, The: Measuring the Business Value of Information Technology Investments by Rajiv Kohli, Sarv Devaraj

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 1. Introduction to Information Technology Payoff

 

“Show me”

 
 --The unofficial state motto of the state of Missouri, USA

IT Payoff: A Dialog

Bob Graham has been the chief information officer (CIO) of a $2 billion manufacturing conglomerate corporation for 5 years. He is getting ready for a meeting with the CEO, Patricia Donahue, to request approval for a $14 million project leading the corporation’s seven strategic business units (SBUs) and the corporate office into the next generation of telecommunications and computer networking. With the profit margins decreasing, Bob proposes to cut computing costs by centralizing financial and planning operations, along with information services, to the corporate office. However, Patricia is concerned ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required