Preface
Structure, Not Technology
This book brings an urgent message for any Information Technology professional who is responsible for planning, implementing, managing, and supporting client/server (or networked) computing environments. If you want to survive in the networked, client/server world, you must stop, analyze, reorganize and prioritize your infrastructure now.
We spent two years analyzing 40, cross industry Fortune 1000 companies. We were engaged to assist IT organizations in their quest for reliability, availability, and serviceability (RAS) with client/server environments. This book is based on these case studies.
We found that organizations everywhere have serious latent infrastructure issues. Too often IT managers deal only with ...
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