Executives Out of Touch with Their Infrastructure

Executive management needs to get involved! Things are desperately out of control with the IT infrastructure. Yet they don't really know how bad it is. It's a real mess out there as depicted in Table 3-1. The problem is that executive management is overloaded and now it's become a crisis.

As a first step, management needs to dedicate one solid week to gaining an understanding of the issues their organization is facing. Just one week in the trenches with the technical staff! Executives need to spend the time with their technical staff, not management, to get the true picture. The horrors they uncover will shock them. A wakeup call that they'll never forget. This is a necessity!

But that's not ...

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