What's Wrong with Client/Server?
The problems are enormous! Client/server computing is flying by the seat of its pants. There's no planning. There are no metrics. Roles and responsibilities are not clearly defined. There are very few processes that are implemented, maintained, and monitored. Communication within Information Technology and with IT's customers is worse than ever before. It's a real mess out there. But this is only the beginning.
It's no shock to IT professionals that there are problems with client/server computing but what's eye opening are the number and severity of the problems. We traveled the world in search of a well run client/server-computing environment with RAS to benchmark. And we searched and searched. We searched for ...
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