Chapter 2. What We Found in Our Travels

Since our first book was published in 1994, we've worked with companies all over the world, presenting at large functions, and teaching classes on the subject of how to effectively implement and manage client/server infrastructures. We provided insight on how to deal with the people and process issues. The reception and feedback were very positive. Since 1994 we've published four additional books on this same subject. Sales figures were excellent so we assumed the interest was still there, but why aren't all these infrastructure-related problems with client/server computing being addressed?

In our travels we learned a heck of a lot in visiting with more than 500 companies (probably closer to 1,000). The ...

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