Support Responsibility

  • Technical Support: TS

  • Desktop Support: DS

  • Application Development:AD

Table D-1. Support, reponsibility, hours of service.
Services Group Types of Services Hours
Systems Software TS Solaris, Sybase, installation, upgrade, maintenance. 00:00-23:59
Systems Hardware DS Server, monitor, workstation, installation, maintenance. 00:00-23:59
Application A/D Setup application, demos, project files access. 08:00-18:00

Function of Each Server

Server: AD0001

This server will be the primary development machine to carry the more CPU intensive workload. Free temporary disk space is available on this machine via Unix automount. Disk quota will be set up for each project. Disk space availability will be determined by the ...

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