Index

Note: Page numbers followed by b indicate boxes, f indicate figures and t indicate tables.

360 Reviews, 51, 51t

A

Accenture, 158
Access control, security technologies, 215
Access database, DBMS, 135
Access issues, Help Desk, 277
Accessories
consumerization support issues, 272
mobile user support, 274, 275
Access reviews
ongoing maintenance, 221
security solutions, 218
Accountability
employee performance reviews, 46
staffing and security, 223
Accounting Department
BCP, 261
budgeting process, 26, 165, 166
capital expenditures, 167
Closeout Report, 122
cloud computing, 148–149
company policies, 168
customer needs, 12
evaluation matrix, 177
hiring help, 66
IT manager decisions, 27
IT manager duties, 2
money gray issues, 168
“people to know,”, ...

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