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IT Manager's Handbook, 3rd Edition by Brian D. Jaffe, Bill Holtsnider

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Chapter 11

Connectivity:Social Media, Handhelds, and More

“One more thing … ”

Steve Jobs

Chapter table of contents

The workplace, and the entire world, for that matter, is more tightly integrated than it ever has been. You and your employees can be connected 24/7/365 to your customers, fellow employees, former colleagues, long-forgotten friends and relatives, and to your offices across the globe. You are connected to a lot of people almost all the time.

That is both good news and bad news. We'll examine both sides of the issues in this chapter as we discuss the various ways today's technologies allow unprecedented ...

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