About the Authors
Bill Holtsnider is an experienced writer, educator, and software professional with more than 27 years of experience working in the computer industry. His IT expertise includes working in such diverse areas as stock portfolio management, identity management, Web analytics, and software development. He is the author of six books and a wide range of technical and marketing documentation.
Brian D. Jaffe is an IT professional who has worked for several Fortune 500 companies including Bristol-Myers Squibb, Time Warner, Philip Morris, and The Interpublic Group of Companies. Currently he is Senior Vice President for Global IT at McCann Worldgroup in New York City, one of the country's leading advertising agencies. His articles have ...
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