Copyright

Morgan Kaufmann Publishers is an imprint of Elsevier.

30 Corporate Drive, Suite 400, Burlington, MA 01803, USA

This book is printed on acid-free paper.

© 2010 by Bill Holtsnider and Brian D. Jaffe. Published by Elsevier, Inc. All rights reserved.

Portions of this book were originally published in IT Manager’s Handbook, Second Edition by Bill Holtsnider and Brian Jaffe. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage and retrieval system, without permission in writing from the publisher. Details on how to seek permission, further information about the Publisher’s permissions policies and our arrangements ...

Get IT Manager's Handbook: The Business Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.